STEP 01
Find the 4-digit number
Every machine displays its own four-digit number on the front. That number is how we know which machine to open.
At a machine right now?
Paying by phone
Our machines take payment from your phone. There is no app to download and no account to create — you need the machine's number and about twenty seconds.
Four steps
How to buy an umbrella
STEP 02
Go to buy.vendabrolly.com
Type the address into your phone's browser. Any browser works, and nothing is installed on your phone.
STEP 03
Enter the number
You will see the machine you are standing at — where it is, and whether it has umbrellas in stock — before you pay anything.
STEP 04
Pay, and take your umbrella
Pay by card, Apple Pay or Google Pay. The machine dispenses as soon as the payment goes through.
Why we do it this way
There is no QR code on our machines — on purpose
A sticker is easy to print and easy to swap. Anyone can cover a real QR code with their own and send you to a site that takes your card details and gives you nothing back. It happens on parking meters and EV chargers all the time.
So we ask you to type it yourself
Typing buy.vendabrolly.com takes a few seconds longer than scanning, and it means you can see exactly where you are going before you enter a card number. That is worth the few seconds.
If you see a QR code on one of our machines
Do not scan it. It is not ours. Please tell us where the machine is, on 01227 255 000 or sales@vendabrolly.com, and we will get it removed.
Checking we are who we say
Is buy.vendabrolly.com legitimate?
Yes — it is ours, and this page is on our main website so you can confirm that for yourself.
| Payment site | buy.vendabrolly.com — the only address we take payment on |
|---|---|
| Operated by | Venda Group Limited, trading as VendaBrolly |
| Company number | 15524214, registered in England and Wales |
| Payments handled by | SumUp. We never see or store your card details. |
| Phone | 01227 255 000 |
| sales@vendabrolly.com |
We will never ring, text or email you to ask for card details, and we will never ask you to pay on any other address.
If something goes wrong
Problems and refunds
I paid and no umbrella came out
Call us on 01227 255 000 or email sales@vendabrolly.com with the machine's four-digit number and roughly what time you paid. We can see the machine from our end, so we can check what happened and refund you.
The machine says it is out of service
It will not take your money if it cannot dispense — that is deliberate. It usually means it has run out of umbrellas and needs refilling. Letting us know which machine it is genuinely helps.
I cannot get a signal on my phone
The page is very light and works on a weak connection, but it does need some signal. If you are somewhere with none at all, stepping outside or towards a doorway is usually enough.
Do I need an app or an account?
No. It is an ordinary web page, you pay as a guest, and nothing is installed on your phone.
Can I still pay with coins?
Some older machines still take coins, but we are moving the estate over to phone payment and every machine we supply now is phone payment only.
Can I have a receipt?
Yes — email us with the machine number and the time of the payment and we will send one over.
Got somewhere one of these should go?
If you run a business where people get caught in the rain, a machine costs you nothing to host and pays you commission on every sale.